Welcome to Smallsteps.help Counselling Services.

We serve the Telford & Wrekin area from our venues in Newport and Madeley. We offer counselling services on a one to one basis with adults, children and young people. Please contact us if you have any questions and why not like our Facebook page to keep up to date with new services and offers.


Courage does not always roar. Sometimes courage is the quiet voice at the end of the day saying, I will try again tomorrow.

        Mary Anne Radmacher

Meet Our Counsellor

Click photo for full Bio

Michelle Wilcox


Director & Counsellor 

Hi, my name is Michelle. I am a Person-Centred Counsellor who uses CBT tools in my private practice. For me, Counselling is about you being the expert on you, and what you need, and we work together to help you find a more comfortable place to be. I see my role as walking alongside you, our relationship being built on honesty and authenticity, in a confidential manner, where we will develop a safe and non-judgemental environment. One in which we can openly discuss what is of most importance to you. Because, in my experience, feeling heard leads to deep and lasting change.


“We can’t solve problems by using the same kind of thinking we used when we created them.”

        Albert Einstein


  • Bereavement support


  • Mental health issues and physical disabilities


  • Student support / Exam stress


  • Relationship difficulties / Peer pressure


  • Support for adults, children & young people


  • Depression / Anxiety


  • Addictions / Substance mis-use


  • Rape, sexual abuse & sexual trauma


“New beginnings are often disguised as painful endings.”

        Lao Tzu

Contact Us


Phone / Txt: +44 (0)7421 324551

Facebook Messenger: m.me/smallsteps.help

Email: michelle@smallsteps.help



Service Hours








09:30 - 16:00

18:00 - 21:00


09:30 - 16:00

09:30 - 15:00

09:00 - 12:30



Standard Session £40

50 minute one to one counselling session at either our Newport or Madeley venue.


Student Session* £30

50 minute one to one discounted session for students training as a Counsellor or for students who require support at either our Newport or Madeley venue. (*only available upon production of a valid student ID card).


All major Credit and Debit cards accepted including Contactless, Apple Pay and Android Pay.